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Privacy Policy

Effective Date: 01/01/2026

C R Lawn & Snow Maintenance (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our business, including through our website, Client Hub, phone calls, and text messaging services.

1. Business Information

C R Lawn & Snow Maintenance

Menasha, Wisconsin

Phone: (920) 375-5526

Email: [email protected]

2. Information We Collect

We may collect the following information when you interact with us:

  • Name
  • Phone number
  • Email address
  • Service address
  • Billing information
  • Payment details (processed securely through third-party providers)
  • Service history and account records
  • Text message communications

3. How We Use Your Information

We use your information to:

  • Schedule and provide lawn and snow services
  • Send appointment reminders and service updates
  • Deliver invoices and receipts
  • Process payments
  • Communicate regarding your subscription or service agreement
  • Provide customer support
  • Improve our services

We do not sell your personal information.

4. Text Messaging (SMS) Communications

If you provide your mobile phone number and opt in to receive text messages, you may receive messages related to:

  • Appointment reminders
  • Scheduling updates
  • Service notifications
  • Invoices and billing reminders
  • Account updates
  • Customer support responses

Message frequency may vary depending on your services.

Message and data rates may apply.

You can opt out of text messages at any time by replying:

STOP to unsubscribe

HELP for assistance

You may also contact us directly at (920) 375-5526.

5. Data Protection & Security

We use secure systems and industry-standard safeguards to protect your personal information. Access to customer information is limited to authorized personnel and service providers necessary to operate our business.

Payment information is processed through secure third-party payment processors and is not stored directly by us.

6. Sharing of Information

We may share information with trusted third-party providers solely for business operations, such as:

  • Payment processors
  • Scheduling and service management software (e.g., Jobber)
  • Email and communication platforms

We do not share or sell personal information for marketing purposes.

7. Customer Rights

You may:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request removal of your information (subject to legal or contractual requirements)
  • Opt out of marketing or text communications at any time

To make a request, contact us at [email protected].

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Rick Schaeffer

C R Lawn & Snow Maintenance

[email protected]

(920) 375-5526